Internal Dispute Resolution Process
We recognise that sometimes things don’t go as planned. It is important to Steven Azar that I resolve your concern. If you have a matter that is in dispute or a complaint about Steven Azar you can use our Internal Dispute Process by contacting us as detailed in Step 1.
The Internal Dispute Resolution Process is a 3 step process.
Contact Steven Azar's Dispute Resolution Manager:
By Phone: 0487 972 398
By Email: firstname.lastname@example.org
Mail: Steven Azar, PO Box
We will do our utmost to resolve the matter in a timely fashion. If we cannot resolve the matter promptly due to its complexity, you will be advised in writing. For further detail about our Internal Dispute Resolution process please access the following link.
If you are still not satisfied with the outcome, you can refer your concern to an independent external Dispute Resolution Scheme whose details appear below.
External Dispute Resolution Service
The Credit & Investments Ombudsman (CIO) was established to provide assistance in dispute resolution between clients and members of the financial services industry, which include mortgage managers and providers of financial products. Services are free to consumers.
How to contact them:
By phone: 1800 138 422
By Fax: 02 9273 8440
Mail: PO Box A252, South Sydney, NSW 1235
2017 Copyright © myProbo ABN 62 433 818 785 | All Rights Reserved
Steven Azar, Lending Specialist and Proprietor of myProbo
is an Authorised Credit Representative Number 490809
of Vow Financial Pty Ltd., Australian Credit Licence 390261